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FAQ

 

Where does the seafood come from?

The Ocean, just kidding. We source the freshest and highest quality seafood from oceans all around the world including Fiji, Alaska, Hawaii, Mexico, Guatemala, Ecuador, so on and so forth. Although we do import fish from around the globe we do strive to support our local fisherman as much as possible.

How does your fish stay fresh?

We pack our fish one by one into thousand pound totes on layers of ice. We then top the tote of with ice and store it in our cooler which maintains a temperature of 38 degrees Fahrenheit. This ensures that the fish you receive on your doorstep will taste as if it has just come out of the sea.

Who should I talk to if I have a question?

With any questions please email us at tanner@sdseafood.com. We will promptly return your email and answer any question you may have to the best of our knowledge.

What if I own a restaurant and want to purchase seafood from you?

We ask that all wholesale customers please call the office at (619) 474-4000. Our sales team is more than ready to provide you with the best service and knowledge in the industry.

How do I handle my order after I have received it?

Please see the information below for tips on how to store and handle your fresh seafood.

Seafood Care & Handling:

1. Use or freeze within 3 days of receiving product

2. Fresh fish should be stored at 32-40 degrees Fahrenheit (for every 10 degree rise in temp. the shelf life of your fish is cut in half)

3. Frozen seafood should be kept at 0 degrees Fahrenheit or below

4. Fish should be cooked thoroughly prior to consumption (140-145 degree internal temperature)

Storage of Live Clams & Mussels:

Clams:

1. Clams should never be stored in water or in a sealed bag. They are alive and need to breathe.

2. Clams are best stored in a bag made of burlap or other porous material

3. If you do not have a porous bag you can put them in a dry, empty bowl and place a moist cloth over the top of the bowl so that its completely covered

Mussels: 

1. Mussels love fresh ice 

2. Mussels should never be kept in standing water

3. The best storage method is to place the mussels and fresh ice in a colander, place the colander in a bowl, then place the bowl inside your fridge as far back as possible

All shellfish should be eaten within 1-2 days upon arrival